Privacy Policy

1.1 Information We Collect

We collect personal information that you voluntarily provide to us when inquiring about our wedding planning, coordination, and event design services, or when filling out contact forms on our website. This information includes:

• Identity & Contact Data: Full name, email address, phone number, and physical address.
• Event Details: Proposed event dates, preferred venues, guest counts, budget preferences, and special event requirements.
• Communication Records: Details of inquiries, consultations, and correspondence via email, WhatsApp, Zoom, or phone calls.
• Technical Data: Standard web analytics including IP address, browser type, device information, and page browsing patterns collected through cookies.

1.2 Purpose and Legal Basis for Processing

We process your personal data for the following legitimate business purposes:

• To respond to inquiries and provide custom quotations for wedding planning and event management services.
• To fulfill contractual obligations, including vendor sourcing, venue logistics, menu coordination, and on-the-day management.
• To communicate regarding event scheduling, consultations, and logistical preparation.
• To showcase completed events on our website, social media channels, and portfolio (subject to explicit client model release agreements).

1.3 Data Sharing and Third-Party Disclosure

We do not sell, rent, or trade your personal information. We may share necessary details with third parties solely for the purpose of executing your event:

• Third-Party Vendors & Service Providers: Venues, caterers, florists, photographers, videographers, DJs, or bands as required to fulfill event coordination.
• Legal & Regulatory Authorities: Where required by law, court order, or governmental regulations in Mauritius.

1.4 Photography, Media & Model Release

As per our client agreements, DL Cheers Events Ltd may publish event photos and videos on our website, social media, marketing materials, and portfolio. If you prefer your media to remain private, please notify us in writing during your consultation.

1.5 Data Security and Retention

We implement appropriate technical and organizational measures to prevent unauthorized access, loss, or misuse of your personal data. Personal records are retained for as long as necessary to fulfill event services, comply with accounting and legal obligations, or resolve post-event queries (within statutory limits).

1.6 Your Data Rights

Under the Mauritius Data Protection Act 2017, you have the right to:

• Request access to the personal data we hold about you.
• Request correction or deletion of incomplete or inaccurate data.
• Withdraw consent for marketing communications or photo/media releases at any time.
• Lodge a complaint with the Data Protection Office of Mauritius if you believe your data rights have been violated.

To exercise any of these rights, please contact us at DL Cheers Events Ltd, 201A Morcellement Terre D'Albion, Albion, Mauritius.